SHIPPING POLICY

    • SHIPPING TIME WILL VARY 
    • AVERAGE DELIVERY TIME: 3-6 WORKING DAYS WITHIN EUROPE.
    • AVERAGE DELIVERY TIME: 5-15 WORKING DAYS INTERNATIONAL. 
    • PLEASE ALLOW 1-2 DAYS TO PROCESS ORDER.
    • YOU WILL RECEIVE AN EMAIL CONTAINING YOUR TRACKING NUMBER ONCE YOUR PACKAGE HAS BEEN SHIPPED FROM OUR LONDON WAREHOUSE.
    • SHIPPING IS PAYED BY CUSTOMER.
    • PLEASE NOT THAT YOU HAVE 30 DAYS UPON THE DISPATCH OF YOUR ORDER TO CONTACT US SHOULD YOU NOT RECEIVE IT. IF YOU CONTACT US AFTER THIS 30 DAY PERIOD, WE CANNOT GUARANTEE YOUR REFUND.

    RETURN POLICY

    • THE RETURNED ITEMS MUST BE SHIPPED BACK WITHIN 7 DAYS FROM THE DATE ON WHICH YOU RECEIVED THE PURCHASED.
    • RETURNED ITEMS MUST BE IN THEIR ORIGINAL CONDITION, UNWORN AND UNWASHED. 
    • THE PRODUCTS ARE RETURNED IN THEIR ORIGINAL PACKAGING.
    • THE PRODUCTS HAVE NOT BEEN USED, WORN, WASHED, MODIFIED OR DAMAGED.
    • ALL SHIPPING COST FOR RETURNED GOODS WILL BE YOUR RESPONSIBILITY.
    • IT IS YOUR RESPONSIBILITY TO RETAIN COPIES OF ALL TRACKING INFORMATION AND TO ENSURE THAT THE RE TURNED GOODS ARRIVED AT OUR LONDON WAREHOUSE.
    • FOR SHIPPING INSTRUCTIONS PLEASE CONTACT INFO@ILARIALEPORE.COM